Harmony Multimedia RMA Request Form

Harmony Multimedia
RMA Department
Customer RMA Request Form

RMA#________________Company:___________________________________Date:__________
Customer#:________________Rep:____________Tel:_______________Fax:_____________
Address:______________________________________________________________________

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Remarks:______________________________________________________________________________
______________________________________________________________________________________

Conditions:

_{1. Please fill out
this RMA Request Form acurately and completely, and fax to
Harmony along with the original Packing Lists & Invoices to
obtain a Harmony RMA number.}

_{2. Products returned to Harmony
Multimedia without a Harmony RMA number indicated outside of
boxes could result in shipment rejection.}

_{3. Products returned to Harmony
Multimedia must be consistent to the data on the Request Form.
Otherwise, Harmony RMA department reserve the right to either a)
return the shipment to the customer, b) correct and inform the
customer about the mistake, or c) handle the RMA according to the
data on the RMA Reguest Form.}

_{4. Product warranties are void if
profucts returned to Harmony Multimedia have physical damage.}

_{5. DO NOT send back the packing
accessory or boxes. Harmony Multimedia will replace and return
the modem cards only.}

_{6. Harmony Multimedia does not
perform cross shipping services.}

_{7. Please allow up to 15 working days
for RMA processing.}

_{1116 S. Bixby Drive, City of Industry,
CA91745 Fax:626-968-7345}
NO CREDITS ON ANY MODEMS!!!